Frequently Asked Questions
Everything you need to know about your Mayvenn hair and beauty experience.
What is the quality of Mayvenn hair extensions?
Mayvenn offers 100% virgin human hair that is meticulously sourced and quality-checked to ensure it is tangle-free, shed-free, and can be styled with heat just like your natural hair.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days within the United States. We also offer expedited shipping options at checkout for those who need their hair sooner.
What is your return and exchange policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return or exchange the hair within 30 days, even if it has been installed, provided it is in its original condition.
Does Mayvenn offer professional installation services?
Yes! We have a network of certified Mayvenn stylists. When you purchase hair through our site, you can opt to book an appointment with a local pro for a seamless installation experience.
How should I maintain my extensions?
To ensure longevity, we recommend washing with sulfate-free shampoos, using a wide-tooth comb, and sleeping with a silk bonnet or pillowcase to prevent friction and tangling.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Affirm and Sezzle, allowing you to split your purchase into manageable installments.